Where can I buy tickets?
You can order tickets for all events in the Max-Schmeling-Halle, the Velodrom and most other events in Berlin from ticket hotline +49 (30) 30 10 6 80 85) or online (Hekticket).
Beware of ticket fraud! We strongly advise to purchase tickets only at trusted ticket shops.
In case of uncertainties we recommend to contact the promoter of the event (you can find the promoter in the particular event).
What happens if the event is postponed. Are my Tickets still valid for the auxiliary date?
If an Event is postponed your tickets will be still valid for the new date. If you con not be part at the auxiliary dat you can also claim a refund at the ticket office where you purchased your ticket.
What happens if the event is cancelled. How i get the refund for my tickets?
If a event is canelled you can claim a refund at the ticket office where you purchased your ticket.
Where is the Max-Schmeling-Halle?
The Max-Schmeling-Halle is situated at the heart of Berlin, right in the trendy district Prenzlauer Berg. It is integrated into the park landscape on the grounds of Friedrich-Ludwig-Jahn-Sportpark. As so-called “Green Bridge” the Max-Schmeling-Halle symbolically connects the districts of Wedding (former West-Berlin) and Prenzlauer Berg (former East Berlin). The nearest underground stations are U-Bahnhof Eberswalder Straße and U+S-Bahnhof Schönhauser Allee. Detailed directions can be found under Directions.
Where is the main entrance to the Max-Schmeling-Halle?
The front entrance is situated on Gaudystraße just in front of the Falkplatz. The huge glass front of the Max-Schmeling-Halle cannot be missed.
Where can i park?
The Max-Schmeling-Halle has no private parking space. There are also only limited public parking opportunities available nearby, so we would advise you to use public transport.
Can I park my car on roads close to the Max-Schmeling-Halle?
The southern part of the district of Prenzlauer Berg opted to introduce parking meters on 1 October 2010. That means if you choose to travel to the Max-Schmeling-Halle by car, you will have to pay to park in the streets surrounding the venue. The fees vary according to the day of the week and time of day.
Does the Max-Schmeling-Halle have car parking spaces for wheelchair users?
Up to five car parking spaces for wheelchair users are located on the eastern side of the Max-Schmeling-Halle. This service is only available for disabled people and wheel chair-bound visitors holding a valid disabled pass. Please contact us under +49 30 44 30 45 or email us: firstname.lastname@example.org.
Is there parking spaces for bikes at the Max-Schmeling-Halle?:
There are 133 bicycle parking spaces on the eastern side of the Max-Schmeling-Halle.
Can I bring a bag or backpack?
The following bags will not be permitted:
big and medium-sized backpacks (larger than 20cm x 30cm)
big handbags (larger than 20cm x 30cm)
There is a container on the right side of the main-entrance where you can store things you cannot take into the Max-Schmeling-Halle with you for 3,00 € fee per item. Please note that the space is very limited.
Can I bring my own refreshments into the venues?
It is prohibited to bring your own refreshments into the venues.
What catering is offered?
We offer a variety of refreshments, such as beer, water, bratwurst and burgers for our guests on site.
Which type of events take place at the Max-Schmeling-Halle?
A variety of sport events, shows and concerts take place in the Max-Schmeling-Halle. In addition to public events we offer private events in the halls, for instance conferences, business meetings, seminars and trade fairs as well as corporate events (e.g. motivation training, corporate seminars, firm events or product presentations etc.). For those events, only invited guests are admitted. The Max-Schmeling-Halle itself is further often used as set for film and photo shootings.
When is the admittance for the event?
The admittance opens 1,5 hours prior to the start of the actual event. The admittance to concerts starting at 20:00 opens from 18:30 onwards. Admission is only granted on presentation of a valid ticket, which loses its validation upon leaving the venue.
Can I smoke inside the hall?
Smoking is strictly prohibited inside and in all of its side halls.
Is there a Lost and Found office on site?
Our lost property office is called BMZ (Brandmeldezentrale). To reclaim any lost item, please contact our security staff before leaving the event. You can further inquire about any lost item under the phone number: +49 30 44 30 45.
Are there disabled parking spots available?
You can reserve disabled parking spots depending on the capacity of the event. However, we do not guarantee the availability of such spaces. If you inform us in advance for which event the parking spot is required, we can reserve adequate parking space for you. This service is only available for disabled people and wheel chair-bound visitors holding a valid disabled pass. Please contact us via phone: +49 30 44 30 45 or email: email@example.com.